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Information Collection and Use
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| Expert Guidance |
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| If you need further
assistance |
| about our
policies, |
| call our Customer
Support Staff |
| at our Toll-Free
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| 1-866-775-3935 |
| or |
| Email: support@jewelsofnewport.com |
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| Monday - Sunday
12am-12pm EST |
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We may request certain pieces of personal information from our users at various
points on the website. We are the sole owner of this information and at no time
will it be sold, shared or rented to third parties in any way other than those set
out in this policy.
We may request your name, telephone number, email address, shipping and billing
address or addresses, credit card number and expiration date. This information is
collected for:
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• Order Processing.
• Contacting you regarding your order.
• Delivery of orders.
• Verification of your identity for payment authorization and on-line account access.
• Sending you a regular newsletter (following your request).
• Entering youin to our prize draw/competitions (following your request).
• For surveys and polls (voluntary information). |
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The only time that any of this information is shared is with your Credit Card Company
or selected payment gateway for completion of your order. All our deliveries are
outsourced to a reputable shipping company ( FedEx® ) and your name and address will
only be used for order delivery purposes.
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Order |
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We request information from the user on our order form when making a purchase. This
is when a user must provide their contact information such as name, telephone number,
email address and shipping and billing address or addresses, and financial information
such as credit card number and expiration date. This information is used for billing
purposes and to fill our customer's order. If we have difficulty processing an order
we will use the contact information to communicate with the customer. |
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Security |
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When you make a purchase on Jewels Of Newport our server uses a Secure Socket Layer (SSL) to connect
with you. This protocol is the finest security available. SSL encrypts your sensitive
information, guarding it from interception and misuse. This ensures your security
and a safe shopping environment. All of our customers’ information, not only the
sensitive information mentioned above, is restricted in our offices. Only employees
who need the information to perform a specific job (for example, our Customer Service
Representatives) are granted access to personally identifiable information. We always keep
our employees up-to-date on all of our privacy and security practices. We frequently, and
whenever additional policies are added, inform our employees and remind them of
the importance we place on privacy, and what they can do to ensure that customers’
information is protected at all times. Finally, the servers that store personally identifiable
information are in a secure environment in a locked facility.
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Participation in Surveys/polls and sweepstakes/competitions |
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On an occasion we will ask you for information via surveys or sweepstakes. Your
participation is completely voluntary and the user therefore has a choice whether
or not to disclose information. This information may include name, address and contact
details and information relating to your experience, interaction and dealings with
us. This information will solely be used to notify winners and to track and improve
the use, efficiency and effectiveness of the website. This information will never
be sold, shared or provided to third parties and is only used for the reasons mentioned
above.
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Newsletter |
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Participation in this service is provided on a voluntary basis and users will always
have the opportunity to opt-out from this service. Subscription to this service
will require only an email address. |
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Email–A-Friend |
If you choose to use our referral
service to tell a friend about our site, we will ask you for your friend’s name
and email address. We will automatically send your friend a one-time email inviting
him or her to visit the site. We store this information for the sole purpose of
sending this one-time email and tracking the success of our referral program.
Your friend may contact us at
unsubscribe@jewelsofnewport.com
to request that we remove this information from our database. |
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Design your Own Ring/Special Requests |
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Personal information relating to the individuals who participate in this service
will solely be used by the company for internal surveys and information. Whilst
no personal information will be made available, designs and specifications may be
made available to visitors of the website by way of examples of this service. We
reserve the right to utilize any of these designs for our own purposes. |
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Cookies |
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Cookies are a small piece of information stored by a user’s browser on their computer.
Usage of a cookie is no way related to any personally identifiable information but
allow us to track the most popular areas of the site and the interests of our individual
users. We use both session ID cookies and persistent cookies. For the session ID
cookie, once users close the browser, the cookie simply terminates. A persistent/browser
cookie is a small text file that remains stored on the user's hard drive. Persistent
cookies can be removed by following your specific Internet browser instructions.
By setting a cookie on our site, users would not have to log in a password in order
to view contents from a previously stored shopping cart or wish list. This saves
your valuable time during the shopping experience. If users reject the cookie, they
may still retain this information by choosing to provide a viewer defined username
and password.
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Site Usage Tracking |
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Our database allows us to track the traffic through our site. Whilst it does not
provide us with any personally identifiable information it does allow us to compile
statistics, analyze trends and monitor daily usage. The information collected includes
IP addresses, browser type, referral pages, ISP, platform type, date and time stamp.
These statistics are compiled by a third party and are subject to their privacy
policy, but are solely used by us to improve and determine the products and services
available on the site. |
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Links |
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This Web site contains links to other sites. Please be aware that we are not responsible
for the privacy practices of these other sites. We encourage our users to be aware
when they leave our site, to read the privacy statements of each and every Web site
that collects personally identifiable information. This privacy statement solely
applies to the information collected by this Web site. |
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Legal Disclaimer |
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Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site. |
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Third Party Intermediaries |
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We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain, share,
store or use personally identifiable information for any secondary purposes. |
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Opt-Out Policy
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We provide you the opportunity to ‘opt-out’
of having your personally identifiable information used for certain purposes, when
we ask for this information. For example, if you purchase a product/service but
do not wish to receive any additional marketing material from us, you can indicate
your preference on our order form.
If you no longer wish to receive our newsletters and Promotional communications, you may opt-out of receiving
them by following the instructions included in each newsletter, by contacting us on 1-866-775-3935, or by emailing
us at unsubscribe@jewelsofnewport.com.
You will be notified when your personal information is collected by any third party
that is not our agent/service provider, so you can make an informed choice as to
whether or not to share your information with that party. |
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Chat Rooms/Live Chat/Testimonials |
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If you use Chat Rooms/Live Chat on this site, you should be aware that any personally identifiable
information you submit can be read, collected, or used by other users and
could be used to send you unsolicited messages. We are not responsible for the personally
identifiable information you choose to submit through
the aforementioned facilities. |
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Correcting/Updating Personal Information |
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If a user's personally identifiable information (such as zip code, phone number,
email or postal address), changes we provide a way to correct and update this information.
User's may either email our Customer Support Team at support@jewelsofnewport.com or contact us by telephone at 1-866-775-3935. |
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Notification of Changes |
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If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it. We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to this policy,
we will notify you here, by email, or by means of a notice on our homepage.
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Contact Information |
Should you have any questions or queries relating to our Privacy Policy, or any
other policy, please email us at support@jewelsofnewport.com, or refer to the other contact
methods displayed on our Contact Us page.
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Updated on August 23rd 2007 |
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